DISCLOSURE DOCUMENT
INVESTOR CHARTER
ACCREDITED INVESTOR FRAMEWORK
REDRESSAL OF INVESTOR GRIEVANCES
Disclosure with respect to compliance with the Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for the last and current financial year are as under:
| Sr. No. | Financial Year | Compliance Audit Status | Remarks, If any |
| 1 | FY 2020-21 | N.A. | – |
| 2 | FY 2021-22 | Conducted | – |
| 2 | FY 2022-23 | Conducted | – |
Complaint Data
| Data for the month ending March 2024 | |||||||
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints > 3month | Average Resolution time^ (in days) |
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | |
| ^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month. | |||||||
| Trend of monthly disposal of complaints | |||||
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
| 1 | April 2023 | 0 | 0 | 0 | 0 |
| 2 | May 2023 | 0 | 0 | 0 | 0 |
| 3 | June 2023 | 0 | 0 | 0 | 0 |
| 4 | July 2023 | 0 | 0 | 0 | 0 |
| 5 | August 2023 | 0 | 0 | 0 | 0 |
| 6 | September 2023 | 0 | 0 | 0 | 0 |
| 7 | October 2023 | 0 | 0 | 0 | 0 |
| 8 | November 2023 | 0 | 0 | 0 | 0 |
| 9 | December 2023 | 0 | 0 | 0 | 0 |
| 10 | January 2024 | 0 | 0 | 0 | 0 |
| 11 | February 2024 | 0 | 0 | 0 | 0 |
| 12 | March 2024 | 0 | 0 | 0 | 0 |
| *Inclusive of complaints of previous months resolved in the current month.. | |||||
| #Inclusive of complaints pending as on the last day of the month | |||||
| Trend of annual disposal of complaints | |||||
| Sr. No. | Year | Carried forward from previous month | Received | Resolved* | Pending# |
| 1 | 2018-19 | NA | NA | NA | NA |
| 2 | 2019-20 | NA | NA | NA | NA |
| 3 | 2020-21 | NA | NA | NA | NA |
| 4 | 2021-22 | NA | NA | NA | NA | 5 | 2022-23 | NA | NA | NA | NA |
| Grand Total | NA | NA | NA | NA | |
| *Inclusive of complaints of previous months resolved in the current month. | |||||
| #Inclusive of complaints pending as on the last day of the month. | |||||
- Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on equipoise@equipoisecap.com Alternatively, the Investor may call on +91 22 40221203
- A letter may also be written with their query/complaint and posted at the below mentioned address:
Compliance Officer: Pressy N. D’souza
Email: pdsouza@equipoise.in
EquiPoise Capital Management Pvt. Ltd.
505, Keshava, Bandra Kurla Complex, BKC
Bandra East, Mumbai – 400051 - Clients can write to the Investment Adviser at equipoise@equipoisecap.com if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Investment Advisor.
- In case you are not satisfied with our response you can lodge your grievance with SEBI at https://scores.sebi.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:https://play.google.com/store/
apps/details?id=com. ionicframework.sebi236330 - As per SEBI Circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, you may visit SMART ODR Portal (Securities Market Approach for Resolution Through Online Dispute Resolution Portal). This platform is created to enhance investor grievance redressal by enabling investors to access Online Dispute Resolution Institutions for the resolution of their complaints.